Support Centre

We’re here to help. Find answers or get in touch with the HOLENTRIX LTD team directly.

Contact Support

Have a question, a bug report, or need help with one of our apps or services? Our support team is ready to assist you.

Email us at: 

We aim to respond within 2 business days. Please include as much detail as possible in your message, such as the app name, device model, and a description of the issue.

Frequently Asked Questions

How do I report a bug?

Email with the subject line “Bug Report” followed by the app name. Include steps to reproduce the issue, your device details, and any screenshots if possible.

How do I request a feature?

We welcome feature suggestions! Send your ideas to with the subject “Feature Request”. We review all requests, and popular suggestions may be included in future updates.

I have a privacy concern. Who should I contact?

For data access, deletion requests, or any privacy-related matter, please email with “Privacy Request” in the subject. See our Privacy Policy for full details on your rights.

How do I delete my data?

To request deletion of any personal data we may hold about you, email us at with the subject “Data Deletion Request”. We will process your request in accordance with applicable data protection laws.

I have a business enquiry. Who should I contact?

For partnerships, licensing, or business enquiries, please also reach out to and our team will direct your message appropriately.

Our Apps

Our applications are available on major platforms. Visit the relevant app store listing to download, rate, or leave a review — your feedback helps us improve.

If you experience any issues with an app, please contact us at rather than leaving a negative review — we are happy to resolve issues quickly.